1. Data controller
The controller of personal data is Inovatica AGV sp. z o.o., with its registered office at Al. T. Kościuszki 80/82, 90-437 Lodz.
For privacy-related matters, you can contact us at office@inovatica.com or by phone at +48 42 209 18 90.
2. What data may be processed
- contact details provided voluntarily through the contact form or by email,
- organizational details included in an inquiry, when needed to prepare a reply or offer,
- technical data related to website usage, such as IP address, device type, browser and basic traffic statistics.
3. Purposes and legal basis
Data may be processed for the following purposes:
- handling inquiries sent via the contact form or email,
- sales contact and preparing responses related to AGV / AMR deployments,
- ensuring proper website operation and security,
- basic traffic analytics after the user has given consent to analytical cookies.
The legal basis may include the need to take steps prior to entering into a contract, the legitimate interest of the controller or the user's consent where required.
4. Supporting tools and service providers
To operate the website, we may use external providers supporting hosting, analytics and contact form handling. At the moment this specifically includes Google Analytics and FormSubmit, which support traffic analysis and delivery of messages sent through the contact form.
Data is shared only to the extent necessary for these services and with appropriate organizational and technical safeguards in place.
5. Cookies
The website uses cookies necessary for proper operation and, after user acceptance, cookies related to basic traffic analytics.
- necessary cookies help maintain correct interface behavior and remember basic settings,
- analytical cookies help us understand how users navigate the site and which content is visited most often.
Consent for analytical cookies can be given through the notice displayed during the first visit to the website.
6. Data retention period
Contact data is stored for the time needed to handle the inquiry, maintain further business communication or until an effective objection is raised where the legal basis is the controller's legitimate interest. Technical and analytics data is stored for the period resulting from the configuration of the tools in use.
7. User rights
Each data subject has the right to:
- access personal data,
- rectify data,
- erase data,
- restrict processing,
- object to processing,
- data portability, where applicable,
- lodge a complaint with the competent supervisory authority.
8. Changes to this privacy policy
This privacy policy may be updated if the website operation, the scope of tools used or the applicable legal requirements change. The current version is always published on this page.